Solutions

By department, not by chatbot

Six rosters. Each has a head, two specialists, a playbook RAG source, and a toolbox.

Operations

Head · Ops Lead

Capacity, blockers, shift coverage, and the movement of work. Calendar and spreadsheet tools ship on this roster.

Specialists: Scheduler · Logistics

Head · Finance Lead

Invoices, close pack, variance notes. Spreadsheet and invoice tools; playbook RAG scoped to Finance.

Specialists: AP/AR · Reporting

Head · Marketing Lead

Campaign briefs, channel plans, public voice. Campaigns tool plus web search on the specialist toolbox.

Specialists: Campaigns · Content

Head · Sales Lead

Stage hygiene, named accounts, next actions. CRM and email draft are attached by default.

Specialists: Pipeline · Accounts

Head · People Lead

Sourcing, screening, onboarding records. Payroll and calendar tools; memory stays inside HR.

Specialists: Recruiting · People Ops

Head · Support Lead

Queue health, first response, hard cases. Tickets tool on the specialist toolbox — this is where the caller lives.

Specialists: Tickets · Escalations